| |
| Policy |
| |
|
The insurance |
Single
Trip |
Multi-trip |
Extended
Stay |
Excess |
| Super |
Super
Plus |
Super
Plus |
Super |
|
| A |
Medical
Expenses |
£5,000,000 |
£10,000,000 |
£10,000,000 |
£5,000,000 |
£75 |
| |
Emergency Dental Expenses |
£200
|
£200
|
£200
|
£200
|
£75 |
| |
Emergency Assistance |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Nil |
| B |
Sending
you home in an emergency |
£500,000 |
£2,000,000 |
£2,000,000 |
£500,000 |
£75 |
| C |
Personal
Accident Up to |
£10,000 |
£25,000 |
£25,000 |
£10,000 |
Nil |
| |
Death |
£5,000 |
£5,000 |
£5,000 |
£5,000 |
Nil |
| |
Death (Insureds under 16) |
£1,000 |
£1,000 |
£1,000 |
£1,000 |
Nil |
| D |
Personal
Liability |
£2,000,000 |
£2,000,000 |
£2,000,000 |
£2,000,000 |
£250 |
| E |
Legal
Expenses |
£25,000 |
£25,000 |
£25,000 |
£25,000 |
£250 |
| F |
Missed
Departure |
£500 |
£1,000 |
£1,000 |
£500 |
£50 |
| G |
Personal
Belongings |
£500 |
£2,000 |
£2,000 |
£500 |
£50 |
| |
Single
Article Limit *No cover
for valuable items |
*£100 |
£150 |
£150 |
*£100 |
£50 |
| |
Valuables Limit |
No Cover |
£200 |
£200 |
No Cover |
£50 |
| |
Cash Limit |
No Cover |
£150 |
£150 |
No Cover |
£50 |
| H |
Cancellation
and Curtailment |
£750 |
£3,000 |
£3,000 |
£750 |
£50 |
| I |
Travel
Delay |
No Cover |
£300 |
£300 |
No Cover |
Nil |
| |
Abandonment |
£750 |
£3,000 |
£3,000 |
£750 |
£50 |
| J |
Hospital
Benefit |
£500 |
£2,000 |
£2,000 |
£500 |
Nil |
Wintersports
cover - additional benefits
(applicable only where the additional premium
has been paid) |
| K |
Piste
closure |
No Cover |
£200 |
£200 |
No Cover |
Nil |
| L |
Avalanche |
No Cover |
£100 |
£100 |
No Cover |
Nil |
| M |
Ski
hire |
No Cover |
£300 |
£300 |
No Cover |
Nil |
|
|
| THIS WORDING CONSTITUTES A VALID CERTIFICATE
OF INSURANCE ONLY WHEN ATTACHED TO THE APPROPRIATE, DULY
VALIDATED, CERTIFICATE ENDORSEMENT SLIP COVERING THE RELEVANT
TRAVEL OR JOURNEY |
| General
Information |
Insurers
This insurance is provided by UK Underwriting Limited
on behalf of Primary Insurance Company Limited, Indemnity
Insurance Limited, and Norwich Union Insurance Company.
Health agreements
When you are travelling to a European Union Country,
you should collect a form E111 from your local post
office. If you need treatment, you should present this
at the time of treatment as it may save you paying the
£75 policy excess from any claim under section
A (Medical and other expenses). When you are travelling
to Australia or New Zealand and you have to go to hospital,
you must register for treatment under either the Medicare
scheme or the reciprocal health agreement applicable
in those countries. If you do not do this, we may not
be able to pay your claim. If you are in any doubt as
to how to collect a form E111 or register for the Medicare
scheme, please contact Inter Group Assistance Services
who will be able to help you.
Your travel insurance
All insurance policies contain restrictions and exclusions
which you should know about. Please make sure that the
cover meets your needs and remember to sign the declaration
on the inside back cover to confirm that you accept
the terms of cover shown in this booklet. If you need
more advice, please call Select on 0870 737 0870.
|
| Important
Information |
Contract of travel insurance
This is your contract of insurance. It contains certain
conditions and exclusions in each section and general
conditions and exclusions applying to all the sections.
You must meet these conditions or we may not accept
your claim.
Health
Your insurance contains conditions that relate to your
health and the health of others who might not be travelling
with you but whose well being your trip may depend on.
In particular we may not cover medical problems which
you or they had before the cover started.
Your belongings
Many claims for loss or theft are caused by people being
careless with their belongings. If you do not take good
care of your belongings, it can be upsetting and inconvenient
for you and we may not pay your claim.
Excesses
Under most sections of this insurance you have to pay
the first part of any claim (an excess). This amount
is shown under each of the sections where it applies.
Dangerous activities
You may not be covered when you take part in certain
sports or activities if there is a high risk you will
be injured. We may cover certain activities if you pay
an extra premium. You must check with Select that this
insurance meets your needs.
Premium refund
If this insurance does not meet your needs, your issuing
agent will refund your money as long as you return this
document to them within 14 days of receiving it. Your
issuing agent will only refund your money as long as
you have not travelled or made a claim.
Law
This insurance will be governed by English Law unless
we agree otherwise.
Any questions?
If you have any doubts about the cover we provide or
you would like more information, please contact Select
on 0870 737 0870.
|
| MEDICAL
CONDITIONS
Please note that No cover is afforded under any section
of this insurance policy for any claim arising from
or related to a pre-existing medical condition which
you or anyone else upon whom your travel is dependant
knew about, or could have reasonably been expected to
have known about prior to the purchase of this insurance
policy.
For further information with regard
to pre-existing medical conditions please read your
policy wording paying careful attention to the General
Exclusions and Sections A, B and H of his document.
Alternatively please call Select on
0870 737 0870 for further clarification.
|
| |
Definitions |
Wherever the following words or phrases
appear in this Policy they will always have the meanings
shown under them.
'Business Associate'
Any person who works at Your place of business and who,
if You were both away from work at the same time, would
prevent the business from running properly.
'Overall Limit'
The figure shown within the table on the inside cover
which depends on the level of cover that You have chosen
which is shown on Your Validation Slip.
'Permanent Total Disability'
A disability which prevents You from engaging in or
attending to any occupation whatsoever for at least
12 months after the date of the accident causing the
disablement and at the expiry of that period being beyond
hope of improvement.
'Public Transport'
Using train, bus or coach services to join the booked
holiday.
'Trip'
Your holiday or journey starting at the time that You
leave Your Home address or from the start date shown
on Your Validation Slip, whichever is later. The end
of Your Trip
is defined as the date that You return to the United
Kingdom or Channel Islands or at the end of the period
shown on Your Validation Slip, whichever is earlier.
Cover under
section H (Cancelling and cutting short Your holiday)
starts at the time that You book the Trip or pay the
insurance premium, whichever is later.
For Annual multi-trip policies
only
Cover under section H (Cancelling and cutting short
Your holiday) starts from the start date shown on Your
Validation Slip or at the time that You book the Trip,
whichever is
later. Cover under section H (Cancelling and cutting
short Your holiday) is valid for Trips booked during
the period shown on Your Validation Slip for Trips starting
up to
120 days from the end of the period shown on Your Validation
Slip. However, You must renew Your Policy when it ends.
Cover is valid for 12 months from the start date
shown on Your Validation Slip to provide cover as shown.
|
| Special
note
For Trips under standard travel and extended stay insurance
- Please remember it does not matter how long You
buy cover for, it ends when You return to Home in
the United Kingdom or Channel Islands.
- If You want to extend Your insurance, please make
sure that You phone Your issuing agent before the
period shown on Your Validation Slip ends.
|
'Validation Slip'
The document showing the names and other details of
all the people Insured under this insurance. The Validation
Slip proves You have the cover shown in this document.
'Valuables'
Photographic, audio, video, electronic and electrical
equipment of any kind (including CDs, DVDs, video and
audio tapes), mobile telephones, telescopes and binoculars,
antiques, jewellery, watches, furs, perfumes, leather
goods, animal skins, silks, precious stones and articles
made of or containing gold, silver or precious metals.
'We', 'Us', 'Our', 'Underwriter'
This insurance is provided by UK Underwriting Limited
on behalf of Primary Insurance Company Limited, Indemnity
Insurance Limited, and Norwich Union Insurance Company.
'Wintersports'
Skiing, land-skiing, mono-skiing, cross-country skiing,
heli-skiing, off-piste skiing, snow boarding, ski boarding,
snow mobile, sledging, luging, toboganning or ice skating.
'You', 'Your', 'Insured'
Each Insured person named on the Validation Slip attached
to this document. Each person must live in the United
Kingdom or Channel Islands and have paid the appropriate
premium.
Accident, Accidental
A sudden, unexpected, unusual, specific, violent, external
event which occurs at a single identifiable time and
place and independently of all other causes, resulting
directly, immediately and solely in physical bodily
injury which results in a loss.
Curtailment Costs
Travel costs necessarily incurred to return You Home
before the booked return date and a pro-rata amount
representing the total pre-paid or contracted costs
of accommodation, car hire and excursions attributable
to each complete day which is not spent overseas.
The following are not included in the definition:
all costs attributable to the outward and return travel
tickets, whether used or unused. |
Hazardous Sports & Leisure Activities
Any sport or leisure activity other than those listed
below, and then only when participating on an amateur
basis:
Archery, if adequately supervised, badminton, baseball
, basketball, beach games, canoeing, clay pigeon shooting,
cricket, cycling (other than specified), dinghy sailing,
fell walking, fencing, fishing, football, golf, hiking
(under 2000 metres altitude), horse riding (up to 7
days), hot air ballooning which has been organised in
the UK prior to departure, jet boating, jet ski-ing,
jogging, netball, orienteering, parascending (over water),
pony trekking, racquetball, rambling, river canoeing,
roller skating, roller blading, rounders, rowing, running-sprint/long
distance, safari (UK organised), sail boarding, sailing
within territorial limits, scuba diving up to 30 metres,
if adequately supervised, skate boarding, snorkelling,
squash, surfing (under 14 days), tennis, tour operator
safari, track events, trekking (under 2000 metres altitude),
volleyball, water polo, water ski-ing, white water rafting
(grade 1 to 4), windsurfing.
|
Home
Your usual place of residence in the UK.
Material Fact
Any fact which is known to You, which is likely to influence
the Underwriter in the acceptance or assessment of this
insurance.
Money
Bank and currency notes and coins and cheques.
Pair or Set
Two or more items of Personal Belongings which are complimentary
or used or worn together (includes golf clubs).
Personal Belongings
Luggage, clothing, Valuables and personal items which
are owned by You and have been either taken or purchased
on the Trip. Valuables are excluded from cover on the
Super Policy.
Policy
Your Validation Slip, this Policy and endorsements.
Relative
Brother, brother-in-law, common law partner, daughter,
daughter-in-law, fiancé(e), grandchild, legal guardian,
parent, parent-in-law, sister, sister-in-law, son, son-in-law,
or spouse who live in the UK.
Annual Multi-trip
This gives You cover to travel to any destination noted
on Your Validation Slip for up to 45 days within the
period shown on Your Validation Slip. No single Trip
may last
longer than 24 days. We also provide cover for up to
17 days of winter sports.
Geographical Areas
|
| Area 1 |
|
The Continent of Europe
West of the Ural mountains including its neighbouring
islands and non-European countries bordering
the Mediterranean (excluding Lebanon and Libya). |
| Area 2 |
|
Australia and New Zealand. |
| Area 3 |
|
Anywhere in the world. |
|
Note:
We only provide cover for travel within the United Kingdom
or Channel Islands if You stay for at least two nights
in pre-booked accommodation away from where You usually
live.
|
| Customer
service |
| Select
do everything possible to make sure that You receive
a high standard of service.If You are not satisfied
with the service that You receive, please write to:
In relation to claims:
The Claims Manager, Inter Group
Claims Services, Waverley House, Farnham
Business Park, Weydon Lane Farnham,
Surrey GU9 8QT.
If You are not satisfied with the way in which Your
complaint has been handled, please write to:
The General Manager, Inter Group
Insurance Services Limited, Lumbry Park,
Selborne Road, Alton, Hampshire
GU34 3HF.
If You are not satisfied with the way Your complaint
has been handled, please write to:
The Managing Director, UK Underwriting
Limited, 2 Gibraltar House, Bowcliffe
Road, Off Gibraltar Island Road,
Leeds LS10 1RJ
If We cannot resolve the differences between Us, You
can refer the dispute for independent adjudication to
Financial Ombudsman Service, South Quay Plaza, 183 Marsh
Wall, London, E14 9SR, telephone 0845 600 6666. Please
note that the Financial Ombudsman Service will not consider
Your complaint until You have first written to the Underwriter
and have received their final decision. You need not
write to the Underwriter or Financial Ombudsman Service
prior to taking legal action against the Underwriter.
|
| Medical and other emergencies
|
| 24-hour emergency
service
Inter Group Assistance Services will provide immediate
help if You are ill or injured outside the United Kingdom
or Channel Islands. They provide a 24-hour emergency
service 365 days a year and You can contact them on:
Emergency phone no. + 44 (0) 1252 740100 Emergency fax.
no. + 44 (0) 1252 740110
When You contact Inter Group Assistance Services, You
will need to say that You are Insured with 'Select'
and give the following information.
Your name. Your address. Your phone number abroad. Your
certificate number shown on Your Validation Slip.
Hospital treatment abroad
If You go into hospital abroad and You are likely to
be in hospital for more than 24 hours, someone must
contact Inter Group Assistance Services for You immediately.
If they do not, this could mean We will provide no cover
or We reduce the amount We pay for medical expenses.
If You receive medical treatment abroad as an outpatient,
You should pay the hospital or clinic and claim back
Your medical expenses from Inter Group Claims Services
when You return to the United Kingdom or Channel Islands.
Medical Expenses Abroad
In the event expenses are likely to exceed £500, You
must contact Inter Group Assistance Services
Returning early to the United Kingdom or
Channel Islands
If You have to return to the United Kingdom or Channel
Islands under section A (Medical and other expenses),
section B (Sending You Home in an emergency) or section
H (Cancelling and cutting short Your holiday) Inter
Group Assistance Services must authorise this. If they
do not, this could mean that We will not provide cover
or We may reduce the amount We pay for Your return to
the United Kingdom or Channel Islands.
Note to all Insured people, treating doctors and hospitals
This is not a private medical insurance. If You need
any medical treatment, You must tell Inter Group Assistance
Services immediately or We may not guarantee medical
expenses. If You need any medical treatment, You must
allow Inter Group Assistance Services or their representatives
to see all of Your medical records and information.
|
| Important claims information |
Medical claims
If You receive medical attention for an injury or sickness,
You must get a medical certificate showing the nature
of the injury or illness together with any bills which
You should have paid.
Claims for delay, loss or damage to Money, Personal Belongings,
baggage and so on. You must tell the relevant transport
company about any delay, loss or damage to Personal Belongings
if they are being carried by any airline, transport company.
You must also get a property irregularity report. If You
do not tell the airline, transport company and so on within
three days of the event, We may not be able to pay Your
claim.
You must report immediately any loss of Money or loss
or damage to Personal Belongings and so on to the police
(and hotel management if this applies). You must also
get an official written report. If You do not tell the
police (and hotel management if this applies) within 24
hours of the event, We may not be able to pay Your claim.
General
You must send any claim to Inter Group Claims Services
within 31 days of Your Trip ending. If You do not, We
may not be able to pay Your claim.
If You need to make a claim, please either write with
a brief description of Your claim or phone: Inter
Group Claims Services, Waverley House, Farnham Business
Park, Weydon Lane, Farnham,
Surrey GU9 8QT. Phone: 0870
730 3160 quoting reference number 1253
Inter Group Claims Services are open every weekday and
will send You a claim form as soon as You tell them about
Your claim.
To help Us prevent fraudulent claims, We store Your personal
details on computer and We may transfer them to a centralised
system. We keep this information according to
the rules of the Data Protection Act(s). |
| The Insurance |
General conditions
|
The following
conditions apply to this insurance.
- All Material Facts must be disclosed to the Underwriter
at the time of taking out this Policy. Failure to
do so, may result in the Underwriter's non-liability
for
claims. If You are in any doubt as to whether a fact
is 'material', then for Your own protection, it should
be disclosed. All information provided in purchasing
this insurance, shall form the basis of the contract.
You should keep a record (including copies of letters)
of all information provided to Your issuing agent
or broker for the purpose of entering into this contract.
- You must tell Us as soon as possible about any change
in risk which affects Your Policy, including You,
a person You are travelling with, a close Business
Associate
or Relative receiving confirmation of a medical condition
or currently being under medical investigation, change
in the sporting or leisure activities You intend to
participate in during Your Trip or any additional
person(s) to be Insured under the Policy. We reserve
the right to reassess Your Policy and premium after
You have advised Us of any relevant information. If
You do not advise Us of all the relevant information,
then We may quote the wrong terms, reject or reduce
Your claim, or Your Policy may become invalid.
- We will not pay for any loss or damage caused as
a result of You not acting in a reasonable way to
look after Your property.
- You must take all reasonable steps to get back any
lost or stolen articles and You must help the authorities
in their efforts to catch and prosecute any guilty
people.
- You must take all reasonable steps to avoid or reduce
any loss which may mean that You have to make a claim
under this insurance.
- You must keep to all the terms, conditions and endorsements
of this insurance. If You do not, We may turn down
Your claim.
- You must help Us recover any Money that We have
paid from anyone or from other insurers (including
the Department of Social Security) by giving Us all
the details We need and by filling in any forms.
- If You try to make a fraudulent claim or use any
fraudulent means in trying to make a claim, all benefits
under this Policy and premiums paid shall be forfeited
and You may be prosecuted.
- The Underwriter may, at its own expense, take proceedings
in Your name to recover compensation or secure an
indemnity from any third party in respect of any loss
or damage covered by this insurance and any amount
recovered shall belong to the Underwriter.
- You must give Inter Group Claims Services all the
documents they need to deal with any claim. You will
be responsible for any costs involved in doing this.
- You must keep any articles which are damaged and
send them to Inter Group Claims Services if they ask.
You must pay any costs involved in doing this.
- You must agree to have a medical examination. If
You die, We are entitled to have a post mortem examination.
You or Your legal representatives are responsible
for any cost resulting from these examinations.
- You must pay Us back, within one month of asking,
any amounts that We have paid to You which are not
covered by this insurance.
- We will not cover You, if at the time of loss, damage
or liability arising under this insurance there is
any other insurance covering the same loss, damage
or liability. We will only pay Our share.
- You must submit any claim to the Underwriter within
31 days of the incident.
|
| General exclusions |
We will not cover
the following.
- Any claim arising from or resulting from, a Trip
that You take or, any person who Your travel depends
on, if:
- the claim relates to a medical condition or
any illness related to a medical condition which
You or they knew, or could have reasonably been
expected to have known about before You bought
this insurance;
- You are travelling against medical advice;
- You are travelling to receive medical advice
or treatment;
- You are on a hospital waiting list waiting for
treatment; or
- You have been given a terminal diagnosis.
- Loss or damage directly or indirectly caused by
war, terrorism, revolution or any similar event or
any Government, public or local authority legally
taking or damaging Your property.
- Loss, damage, expense or indemnity incurred as a
result of travelling to an area that the Foreign &
Commonwealth Office (or its equivalent in other countries)
have advised against travel, provided that such loss,
damage, expense or indemnity is directly or indirectly
related to any circumstances that are the reason for
the advice.
- Any claim arising from or as a result of civil commotions
or riots of any kind.
- Loss, or damage to any property, or any loss, expense
or liability arising from:
- ionising radiation or contamination by radioactivity
from any nuclear fuel or from any nuclear waste
from the burning of nuclear fuel; or
- the radioactive, toxic, explosive or other dangerous
properties of any explosive nuclear equipment
or any part of it.
- Any claim if You already have a more specific insurance
covering this.
- Loss, destruction or damage directly caused by pressure
waves resulting from any aircraft or other flying
object travelling at or above the speed of sound.
- Any claim arising from You being in, or entering,
or leaving any aircraft other than as a fare-paying
passenger in a fully-licensed passenger-carrying aircraft.
- Any claim arising from using a two-wheeled motor
vehicle.
- Any other loss connected to the event You are claiming
for unless We specifically provide cover under this
insurance.
- Any claim arising directly or indirectly from Your
financial problems.
- Any claim arising directly or indirectly from You
participating in any Hazardous Sports & Leisure
Activities or engaging in manual work unless this
has been accepted by Select.
- Any claim resulting from the tour operator, airline
or any other company, firm or person becoming insolvent,
or being unable or unwilling to fulfil any part of
their obligation.
- Any claim arising or resulting from You being involved
in any illegal or criminal act.
- Racing of any kind (except on foot).
- Winter sports (unless We provide cover as shown
on Your Validation Slip).
- Any claim arising or resulting from services or
inter-services championships, or heats, or officially-organised
practice, or training for these events, ski-jumping,
ice hockey, or using skeletons or bobsleighs, canyoning,
off-shore sailing, mountaineering (if this involves
using ropes) or pot holing or any equipment used for
these events.
- Any claim arising or resulting from depression,
anxiety, mental strain, depressive illness of any
type, suicide or attempted suicide or injuring yourself
deliberately or putting yourself in danger (unless
You are trying to save a human life).
- Any claim resulting from You being under the influence
of or in connection with the use of alcohol or drugs.
- This exclusion applies to sections D,E,F,G,H,I,O,P
and Q. We shall not be liable under this insurance
for any claims in any way caused or contributed to
by:
- the failure of;
- the fear of the failure of; or
- the inability of;
any equipment or any computer programme to recognise,
interpret correctly or process
any date as its true calendar date or to continue
to function correctly beyond that date.
|
| Sections
of insurance |
Section A - Medical and
other expenses
(This applies to Super cover and Super Plus cover)
If You go into hospital, You must tell Inter Group
Assistance Services immediately.
What You are covered for
We will pay up to the Overall Limit shown on the inside
cover for the following for necessary and reasonable
costs as a result of You being injured or ill during
Your Trip.
- Emergency medical, surgical and hospital treatment.
(Emergency dental treatment is covered up to £200
as long as it is to immediately relieve pain only.)
- Up to £2,500 for either the cost of returning
Your body or ashes to the United Kingdom or Channel
Islands, or for the cost of a funeral in the country
where You die if this is different from the country
where You normally live.
- Extra accommodation and travel expenses to allow
You to return to the United Kingdom or Channel Islands
if You cannot return as You originally booked provided
this has been approved by Us.
- Extra accommodation for someone to stay with
You and travel Home with You, if this is necessary
due to medical advice, and authorised by Inter
Group Assistance Services.
- Or expenses for one Relative or friend to
travel from the United Kingdom or Channel Islands
to stay with You and travel Home with You, if
this is necessary due to medical advice, and
authorised by Inter Group Assistance Services.
- The extra cost for You to return Home following
the death, serious injury or serious illness of
a Relative or Business Associate.
|
Section
B - Sending You Home in an emergency
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown on the inside
cover to return You to the United Kingdom or Channel Islands
if Inter Group Assistance Services think this is medically
necessary, and they arrange this for You.
Special exclusions which apply to sections A and B |
What You are not
covered for (applying to sections A and B)
We will not cover the following.
- The first £75 of each claim, for each person.
- Any treatment or surgery which Inter Group Assistance
Services thinks is not immediately necessary and can
wait until You return Home.
- Any expenses for treatment or surgery carried out
more than 12 months after the date of the incident
which You are claiming for.
- The extra cost of single-or private-room accommodation
unless it is medically necessary.
- Any treatment or medication of any kind that You
receive after You return to the United Kingdom or
Channel Islands.
- Pregnancy or childbirth where the expected date
of delivery is within twelve weeks of the end of Your
Trip.
- Any claim arising for costs You incur, if You are
travelling to a European country participating in
a reciprocal health agreement with the United Kingdom
and You do not carry a completed E111 form.
- Any claim arising for costs You incur, if You are
travelling to Australia or New Zealand and You do
not register for treatment under the national Medicare
scheme or the reciprocal health agreement applicable
in those countries.
- Any extra costs after the time when, in Our medical
advisor's opinion, You are fit to be returned to the
United Kingdom or Channel Islands.
- Losses arising under Sections A or B if, in the
event expenses are likely to exceed £500 per person,
and the consent of Inter Group Assistance Services
is not obtained before additional expenses are incurred.
- Any costs arising directly or indirectly from You
participating in any Hazardous Sports & Leisure
Activities or engaging in manual work.
Please read the general conditions and exclusions.
|
Section
C - Personal Accident
(This applies to Super cover and Super Plus cover)
What You are covered for
The Underwriter will pay You or Your estate a lump sum,
as shown in the Schedule of benefits on page 1, if You
suffer bodily injury as a result of an Accident during
Your
Trip which causes:
- Your death, or
- permanent loss of one or more limbs by physical
separation at or above the wrist or ankle, or
- permanent loss of all sight in one or both eyes,
or
- Permanent and Total Disablement.
What You Are Not Covered For:
The Underwriter will not pay for the following in
addition to the general exclusions in connection with
claims made under section C:
- any benefit where Your death, injury or loss does
not occur within 180 days of the Accident
- any benefit as a result of participating in a
Hazardous Sport or Leisure Activity
- any benefit if You cannot prove to the Underwriter
that the Permanent Total
- Disablement has continued for 12 months from the
date of the injury and in all probability will continue
for the remainder of Your life
- more than one lump sum under this section.
- any claim for Total Disablement where You are
over 64 years of age.
If You die, We will pay up to £5,000 (£1,000 for
children aged under 16 years of age).
Please read the general conditions and exclusions.
|
Section
D - Personal liability
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay for Your legal liability inclusive of all
associated legal fees and costs, in total up to the
amount shown in the schedule of benefits, for any event
which relates to an incident caused by You during the
Trip, which results in:
- injury, illness or disease to another person
- loss or damage to property which does not belong
to You or any member of Your family or travelling
party and is not in Your or a member of Your family's
or travelling party's custody or control.
Special exclusions which apply to section D
What You are not covered for
- The first £250 of each claim, for each person.
- Any liability arising from an injury or loss or
damage to property:
- owned by You, a member of Your family or household
or a person You employ or a member of Your travelling
party; or
- in the care, custody or control of You or
of Your family or household or a person You
employ or a member of Your travelling party
- Any liability, injury, loss or damage:
- to Your employees or members of Your family
or household or a person You employ;
- arising out of or in connection with Your
trade, profession or business;
- arising out of a contract You have entered
into;
- arising out of You owning, possessing, using
or living on any land or in buildings;
- arising out of You owning, possessing, or
using mechanically-propelled vehicles, water
craft or air craft of any description, animals,
firearms or weapons; or
- arising out of any criminal, malicious or
deliberate acts.
Any personal liability claim, which arises directly
or indirectly, as a result of You participating in
a Hazardous Sport or Leisure Activity.
Special conditions which apply to section D
It is a condition of the cover provided under this
section that:
- You must give Inter Group Claims Services notice
of any cause for a legal claim against You as soon
as You know about it and send them any other documents
relating to any claim unanswered; and
- You must help Inter Group Claims Services and
give them all of the information they need to allow
them to take action on Your behalf. You must not
negotiate, pay, settle, admit or deny any claim
unless You get Inter Group Claims Service's written
permission.
Please read the general conditions and exclusions.
|
Section
E - Legal expenses
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown in the schedule
for legal costs and expenses arising as a result of
dealing with claims for compensation and damages against
third
parties resulting from Your death, illness or injury
during Your Trip.
We will pay, up to the amount shown in the Schedule
of benefits on page 1, for legal costs and expenses
incurred in pursuing legal proceedings against third
parties for compensation and damages arising from or
out of Your death, serious illness or personal Accident
during Your Trip.
Special conditions which apply to section E
It is a condition of the cover provided under this section
that:
- We will have complete control over any legal representatives
appointed and any proceedings;
- You follow Our advice or that of Our agents in handling
any claim; and
- where possible, You must recover and payback all
of Our expenses.
Please read the general conditions and
exclusions.
Special exclusions which apply to section E
What You are not covered for
- The first £250 of each claim, for each person.
- Any claim where We or Our legal representatives
believe that an action is not likely to be successful
or if We believe that the costs of taking action
will be
greater than any award.
- The costs of making any claim against Us, Our
agents or representatives, any member of Your family
or any person with whom You have travelled or arranged
to travel.
- Any costs or expenses which are based directly
or indirectly on the amount of any award.
- The costs of following up a claim for bodily injury,
loss or damage caused by or in connection with Your
trade, profession or business, under contract or
arising out of You possessing, using or living on
any land or in any buildings.
- Any claims arising out of You owning, possessing,
or using mechanicallypropelled vehicles, water craft
or aircraft of any description, animals, firearms
or weapons.
- Any claims arising out of Your criminal, malicious
or deliberate acts.
- Any claim for legal costs where You are pursuing
legal action relating directly or indirectly to
medical negligence or alleged medical negligence.
- Any costs or expenses which have been incurred
without Our prior approval
- Any claim emerging from the pursuance to a contingent
fee agreement between You and Your counsel
- Any claim for travel and accommodation expenses
which You have incurred whilst pursuing legal action
- Any claim arising from You pursuing legal proceedings
as part of and (or) on behalf of a group or organisation
|
Section
F - Missed departure
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown on the front
cover for the reasonable extra costs of travel and accommodation
You need if You cannot reach the original departure
point of Your booked journey on the outward or return
journey because Public Transport services fail or the
vehicle in which You are travelling is directly involved
in an Accident or breaks down.
Special conditions which apply to section F
It is a condition of the cover provided under this section
that:
- You must allow enough time to arrive at Your departure
point at or before the recommended time;
- You must get confirmation of the reason for the
delay and how long it lasts from the appropriate authority;
and
- if Your claim relates to a vehicle breaking down,
You must give Us evidence that the vehicle was properly
serviced and maintained and that any recovery or repair
was made by a recognised breakdown organisation.
|
Special exclusions
which apply to section F
What You are not covered for
- The first £50 of each claim, for each person.
- any upgrade in accommodation
- any claim arising as a result of You not having
taken reasonable steps to complete the journey
to the departure point on time
- any claim, if the adverse weather, strike or
industrial action was in existence or publicly
declared before You started Your journey to the
departure point
- any claim in respect of mechanical breakdown
or failure, if Your private motor vehicle, has
not been properly serviced and maintained
- any repair costs to Your private motor vehicle
- any claims for vehicle breakdown or failure,
which are not substantiated by a written report
from a rescue service or garage.
Please read the general conditions and exclusions.
|
Section
G - Personal Belongings, baggage and Money
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown on the inside
cover for the following.
G1 - Personal belongings and baggage
We will pay for the following.
- After taking off an amount for wear, tear and loss
of value, We will pay for the loss, theft of or damage
to property owned by You with a limit for any one
item, Set or Pair of £150 for Super Plus cover and
£100 for Super cover only.
- After taking off an amount for wear, tear and loss
of value, We will pay for loss, theft of or damage
to valuable items that You own. We will pay up to
£200 for Super Plus cover only with a limit for any
one item, Set or Pair of £150 for Super Plus cover
- We will pay up to £150 for Super Plus cover and
Annual Multi-Trip cover only for buying essential
items if Your baggage is delayed or lost during an
outward journey for more than 24 hours. You must get
written confirmation of the length of the delay and
receipts for any items that You buy. We will take
any payment We make for delayed baggage from the amount
of any claim if Your baggage is permanently lost.
|
G2 - Personal
Money
We will pay for the following.
- We will pay up to £150 with Super Plus cover only
for the loss or theft of cash or traveller's cheques,
if You can give Us evidence that You owned them and
evidence of their value. (The most We will pay for
children under 16 years of age is £50 for all areas
of travel.)
G3 - Passport and travel documents
We will pay for the following.
- We will pay up to £300 for the cost of replacing
Your passport, travel tickets, Green Cards and admission
tickets for Super Plus cover and up to £100 for Super
cover only.
Note: We provide cover for theft or
loss from unattended motor vehicles, trailers or caravans
under sub-section G1 only. We will only pay up to £100
for each person. |
Special exclusions which apply to section
G
What You are not covered for
- The first £50 of each claim for each sub-section,
for each person.
- Breakage of fragile articles (including china,
glass, sculpture and video equipment) or sports
equipment whilst in use.
- Theft, loss of or damage to household goods, pedal
cycles, motor vehicles, Wintersports equipment,
marine equipment and craft.
- Wear and tear, loss of value, mechanical or electrical
breakdown or damage caused by any process of cleaning,
repairing or restoring, or damage caused by leaking
powder or fluid carried within Your baggage.
- Shortages due to mistakes or neglect.
- Any loss or theft which You do not report to the
police within 24 hours of discovering it and for
which You do not get a written acknowledgement.
- If Your belongings are delayed or held by any
customs or other officials legally taking Your belongings.
- Cash which You do not carry on Your person (unless
it is held in a safety deposit box or safe that
is not in Your hotel room or apartment).
- Theft, loss or damage to Valuables not carried
in Your hand baggage while You are travelling.
- Theft, loss or damage to Valuable items left unattended
in a motor vehicle, trailer or caravan.
- Theft, loss of or damage to dentures, bridgework,
corneal lenses, spectacles, sunglasses or artificial
limbs or hearing aids.
- Any item, Set or Pair worth more than £50 which
You haven't got an original receipt or insurance
valuation for before the loss.
- Property You leave unattended in a public place.
- Any loss, theft or damage to items carried on
a vehicle roof rack.
- Theft, loss or damage to baggage or Personal Belongings
during a journey unless You report this to the carrier
and get a property irregularity report at the time
of the loss.
- Damage caused to suitcases, holdalls or similar
carriers unless You cannot use the damaged item.
- Loss or theft of Personal Belongings or baggage
while not in Your control or in the control of any
person other than an airline or ferry company.
Please read the general conditions and exclusions.
|
Section
H - Cancelling and cutting short Your holiday
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown on the inside
cover for travel and accommodation expenses that You
have paid or have agreed to pay under a contract and
which You cannot get back if it is necessary and unavoidable
for You to cancel or cut short Your Trip as a result
of the following.
- You dying, becoming ill or injured.
- The death, injury or illness of a Relative, close
Business Associate or a person with whom You have
booked to travel or a Relative or friend living abroad
with whom You plan to stay.
- If You are called for jury service or as a witness
or You are put in quarantine.
- An Accident to a vehicle in which You were planning
to travel which happens within seven days before the
date You planned to leave which leaves the vehicle
unusable (this applies to self-drive holidays only).
- If You are a member of the armed forces or police,
fire, nursing or ambulance services which results
in You having to stay because of an emergency.
- If You are made redundant as long as You are entitled
to payment under the current redundancy payments law
and that, at the time of booking Your Trip, You had
no reason to believe that You would be made redundant.
- If the police need You to stay after a fire, flood
or burglary at Your Home within 48 hours before the
date You planned to leave.
|
Special exclusions
which apply to section H
What You are not covered for
- The first £50 of each claim, for each person.
- Any claim which results from depression, anxiety,
mental strain, or a depressive illness of any type.
- You not wanting to travel.
- Any extra costs resulting from You not telling the
holiday company as soon as You know You have to cancel
Your holiday.
- A pregnancy, which is confirmed before the date
You bought this Policy and the expected date of birth
is within 12 weeks of the booked start date or return
date of Your Trip or medical complications arising
from pregnancy or childbirth where prior medical complications
have existed.
- Cancelling or cutting short the Trip because of
a medical condition or any illness related to a medical
condition which You knew about or should have known
about before the start of this insurance. This applies
to You, a Relative, close Business Associate or person
You are travelling with and any person You were depending
on for the Trip.
- The cost of Your original return Trip if this has
already been paid and You need to cut short Your journey.
- If You have to cut short Your Trip and do not return
to the United Kingdom or Channel Islands.
- If You cut short Your Trip and You have less than
25% of the Trip left or five days, whichever is greater.
- If You have failed to have any recommended vaccines,
inoculations or medications prior to Your Trip
- If You have failed to get the relevant passport
or visa
- Your late arrival at the airport or port after check
in or booking in time
- Your personal financial circumstances, other than
You being made redundant after the issue date of the
Validation Slip
- Any claims arising directly or indirectly from the
cancellation or Curtailment of travel arrangements
in any way caused or contributed to by or on the order
of any government, public or local authority including
but not limited to any civil or federal aviation authority.
- Loss of air passenger duty
- Unused timeshare property, air miles or other promotions
of this nature
- Any unused portion of Your original tickets where
repatriation has occurred.
Please read the general conditions and exclusions.
|
Section
I - Abandoning Your holiday and travel delay
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown on the inside
cover if the start of Your prebooked outward or return
international journeys by aircraft, sea vessel or cross-channel
train are delayed, due to circumstances outside Your
control. You must be delayed by at least eight hours
on each occasion.
Travel delay (applicable to Super Plus
cover only)
We will pay £10 after each full eight-hour period of
delay, as long as You eventually go on the Trip. We
will pay up to £300 for Super Plus cover only.
Abandonment
If it is necessary for You to have to cancel Your outward
Trip as a result of a delay lasting more than 24 hours,
We will pay an amount equal to the cost of Your Trip
up to £3,000 less any amounts that We can get back for
Super Plus cover only or up to £750 for Super Cover
only.
Special conditions which apply to Section
I
It is a condition of the cover provided under this section
that:
- You must have checked in for Your Trip at or before
the recommended time; and
- You get a written statement from the appropriate
transport company or authority confirming the reason
for the delay and how long it lasted.
Please read the general conditions and exclusions.
|
Special exclusions which apply to section I
What You are not covered for:
- Any claim that results from strikes or industrial
action which were public knowledge before the start
of Your Trip.
- the first £50 per person of each and every claim
for Abandonment.
- compensation under both the 'travel delay' and 'abandonment'
sections of this Policy.
- any claims arising directly or indirectly from the
delay of travel arrangements in any way caused or
contributed to by or on the order of any government,
public or local authority including but not limited
to any civil or federal aviation authority.
|
Section
J - Hospital benefit
(This applies to Super cover and Super Plus cover)
What You are covered for
We will pay up to the Overall Limit shown on the inside
cover if, after an Accident or illness that is covered
under section A (Medical and other expenses) of this
insurance, You go into hospital as an in-patient outside
the United Kingdom or Channel Islands. We will pay up
to £10 for each complete 24-hour period.
Note: The amounts We will pay under
this section are meant to help You pay extra expenses
such as taxi fares and phone calls.
Please read the general conditions and exclusions.
Section
K - Piste closure
(This applies to Super Plus cover only for the period
15 December to 15 April only, subject to You having
paid the appropriate Wintersports premium.)
What You are covered for
We will pay up to £200 if, as a result of not enough
snow in Your pre-booked holiday resort, all lift systems
are closed for more than 24 hours. We will pay for either:
- the cost of transport to the nearest resort up to
£20 for each full 24-hour period; or
- up to £20 for each full 24-hour period if You are
unable to ski and there is no other ski resort available.
Special conditions which apply to section
K
It is a condition of the cover provided under this
section that:
- You get a written statement from the management
of the resort confirming the reason for the closure
and how long it lasted;
- the pre-booked holiday resort where You are
staying is at least 1000 metres above sea level;
and
- if You do buy this insurance within 14 days
of the date You plan to leave and if You are aware
of any reason that could cause You to claim under
this section, We will not provide cover for You.
Please read the general conditions and exclusions.
|
Section
L - Avalanche cover
(This applies to Super Plus cover only, subject
to You having paid the appropriate Wintersports premium.)
What You are covered for
We will pay up to £100 for reasonable extra travel and
accommodation expenses that You need to pay if Your
pre-booked outward or return journey is delayed for
more than 12 hours from Your scheduled arrival time
because of an avalanche.
Special exclusion which applies to section
L
What You are not covered for
- The first £50 of each claim, for each person.
- Costs if You decide to move, if it is considered
safe to remain in resort.
Special condition which applies to section
L
It is a condition of the cover provided under this section
that You get a written statement from the appropriate
authority confirming the reason for the delay and how
long it lasted.
Please read the general conditions and exclusions.
Section
M - Ski hire
(This applies to Super Plus cover only, subject
to You having paid the appropriate Wintersports premium.)
What You are covered for
We will pay £15 for each full 24 hour period for the
costs of hiring other ski equipment. We will pay up
to £300 if:
- the skis that You own are lost or delayed during
Your Trip for over 12 hours; or
- the skis that You own are lost or damaged during
the course of Your Trip.
Special exclusions which apply to section
M
What You are not covered for
- Any claim involving damage to Your skis where
You do not bring them back to the United Kingdom
or Channel Islands so We can inspect them.
- Any loss or theft which You do not report to the
police within 24 hours of discovering it and for
which You do not get a written acknowledgement.
- Any theft, delay, loss of or damage to Personal
Belongings or baggage while it is transported unless
You report this, at the time, to the carrier and
get a property irregularity report.
Special condition which applies to section
M
It is a condition of the cover provided under this section
that We take any payment made under this section from
any claim under sub-section G1 (Personal belongings
and baggage) of this insurance.
Please read the general conditions and exclusions.
|
24-hour
concierge service
As well as providing 24-hour medical advice and help through
Inter Group Assistance Services, the Select travel Policy
also gives You the unique benefits of a concierge service
which You may call upon 24 hours a day, 365 days a year,
to help You in any non-medical difficulties that You may
come across. Telephone: +44 (0)
1252 740 100. |
| |
| Declaration |
To be entitled to cover under
this insurance You must have:
- paid the appropriate premium; and
- read this insurance and enclosed Validation slip
and signed below to accept the terms of cover.
(Please note that You should keep this declaration
with Your Validation slip unless We request that You
return it to Us).
|
Your signature (on
behalf of all Insured people):
Date:
|
 |
 |
 |
|
| |
|
|