England 3816981. Vat no 403 3146 04. Registered Office: Hamil Road, Burslem, Stoke on Trent ST6 1AJ. Freedom Travel Group Limited is a subsidiary of Co-Operative Group Limited.

We endeavour to ensure that all our customers have complete satisfaction no matter what their requirements are. It should, however, be understood that we are acting on behalf of the supplier of the travel product specified and that all bookings are accepted on the following conditions:-

1. DEFINITIONS

In these conditions:-

"package" - means the pre-arranged combination of at least two of transport, accommodation and other tourist services not ancillary to transport or accommodation and accounting for a significant proportion of the package when sold at an inclusive price. The submission of separate accounts for different components shall not cause the arrangements to be other than a package and the fact that a combination is arranged at your request and in accordance with your specific instructions (whether modified or not) shall not of itself cause it to be treated as other than prearranged;

"travel product" - means packages and any other travel related products including (without limitation) flight, rail and coach tickets and insurance;

"Operator" - means any person who organises travel products and sells them or offers them for sale through The Freedom Travel Group or (where The Freedom Travel Group is acting as the operator) The Freedom Travel Group.

Words denoting the singular include the plural.

2. LIABILITY

We act on behalf of The Freedom Travel Group in connection with the sale of travel products and unless specified as the operator The Freedom Travel Group is an agent of the operator concerned. Accordingly, there is no direct contractual relationship between you on the one hand and us or (unless it is acting as the operator) The Freedom Travel Group on the other hand. All bookings accepted by us and arrangements made by us are subject to the terms and conditions of the operator concerned and we have no direct contractual liability to you in connection with the travel product specified except as may be imposed by law.

3. PAYMENT

A deposit is payable at the time of booking and the balance is payable in accordance with the terms and conditions of the operator concerned or (if applicable) as shown.

4. CANCELLATION

In the event that you do not pay for the travel product specified within the time limits specified by the operator concerned or (if applicable) as shown we reserve the right on our own behalf and on behalf of The Freedom Travel Group and the operator to cancel your booking of the travel product on your behalf, or not to confirm the final booking with the operator, in either case without further notification to you. If this occurs then the initial deposit will not be refundable and the balance of any further money paid by you for the travel product will be dealt with in accordance with the operator's terms and conditions and any applicable law.

5. REMINDERS

The receipt/invoice is your final account and no further reminder regarding payment will be sent.

6. The Freedom Travel Group

Where The Freedom Travel Group is acting as the operator in respect of the travel product specified the following will apply:-

6.1 Alterations

The Freedom Travel Group reserves the right to cancel or make a material alteration to a travel product:-
(i) for any reason whatsoever prior to the day on which payment of the balance of the price becomes due; or
(ii) for reasons of force majeure at any time prior to departure. "Force majeure" means circumstances where performance and/or prompt performance of the contract is prevented by reason of war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disasters, fire or adverse weather conditions and other similar circumstances beyond the control of The Freedom Travel Group.

6.2 Late Arrivals / Delays

6.2.1. It is your responsibility to arrive at all departure points at the time specified in the tickets and/or itineraries supplied by The Freedom Travel Group.
6.2.2. The Freedom Travel Group does not accept responsibility for the consequences of late or non-arrival as specified above.
6.3 Passports, Visas, Health Requirements and Driving Licences - You are responsible for the provision of necessary valid documents including visas.
6.4 Insurance - We reserve the right not to accept bookings from clients who are not insured against such holiday or travel risks as we may from time to time specify.
6.5 Health - Prior to travelling abroad, you are advised to study the information given in DHSS Leaflet "Protect your Health Abroad" which is available on request.
6.6 Complaints - Any complaints in respect of the travel product specified must be made in writing within six weeks of the end of the holiday or journey concerned to the following address:

Marriott Travel
9 The Old Town Hall
Rotherham
S60 1QX
United Kingdom

T: 01709 512700
F: 01709 512633
E: info@marriotttravel.com

6.7 Liability

6.7.1. In respect of the sale by The Freedom Travel Group of any travel product The Freedom Travel Group will, subject to the provisions of this clause 6.7 accept liability in respect of the following:-

(a) where the services contractually agreed to be provided by The Freedom Travel Group prove to be deficient or if they are not of reasonable standard, regardless of whether such services are supplied by The Freedom Travel Group, its employees or agents of its suppliers; and (b) Where you can prove negligence in the provision of services contractually agreed or arising out of an activity which forms part of the travel product provided by The Freedom Travel Group or any act or omission of The Freedom Travel Group's employees, agents or suppliers resulting in death, bodily injury or illness to the person signing the booking form and/or any other of the persons named on it. For the purposes of this clause 6.7 "suppliers" shall mean any car rental, taxi, coach operator, property owner or any other person supplying services to The Freedom Travel Group whilst acting within the scope of or in the course of their employment by The Freedom Travel Group but shall not include carriers.
6.7.2. Except as provided in clause 6.7.1. The Freedom Travel Group shall not be liable in respect of any loss or damage howsoever arising other than as a result of its own negligence.
6.7.3. The liability of The Freedom Travel Group, if any, pursuant to clause 6.7.1. shall be subject to any limitations provided by relevant international conventions in respect of air, sea and land carriage and to any limitations allowed under common law.
6.7.4. All baggage and personal possessions remain at all times and in all circumstances at the owner's risk except where The Freedom Travel Group is proved not to have used due diligence in looking after them.
6.7.5. Nothing in this clause 6.7 shall render The Freedom Travel Group liable in respect of any loss or damage arising from an event of force majeure (as defined in clause 6.1).
6.7.6 The conditions imposed by all carriers (where applicable) shall be deemed to have been accepted by you and are available upon request from the carriers.

7, DATA PROTECTION POLICY
NOTE - This is intended as a guide only and cannot be a substitute for specific advice

Your booking:
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

Your data controller is: Adrian Marriott

You are entitled to a copy of your information held by us. If you would like to see this please ask us. [We may make a small charge for providing this to you].

4. ACCESSIBILITY

Marriott Travel is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues.

We recommend using Microsoft Internet Explorer 5.5 Service Pack 1 or higher to provide you with the highest level of browser accessibility. If you are blind or visually impaired we recommend JAWS for Windows version 3.31 or later for the best speech synthesis.

Useful Links

JAWS, a screen reader for Windows. A time-limited, downloadable demo is available.

Home Page Reader, a screen reader for Windows. A downloadable demo is available.

Lynx Browser, a free text-only web browser for blind users with refreshable Braille displays.

Links Browser, a free text-only web browser for visual users with low bandwidth.

Opera, a visual browser with many accessibility-related features. A free downloadable version is available. Compatible with Windows, Macintosh, Linux, and several other operating systems.

Although we continue to test and modify our Web sites for accessibility, there may be some legacy pages and pages developed by third-parties that are not fully compliant with our standards. If you would like further information about our accessibility statement or if you are experiencing problems accessing the Marriott Travel website, please contact us.

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.